Fax Messaging System

Key end benefit: AccessCRMs’fax messaging technology lets you cost-efficiently reach your customers when they prefer, delivering promotional or highly personalized messages they want to receive.

As of January 1, 2007, only confirmed opt-in fax recipients can receive promotional or informational material by fax.  For marketers this means that the person you are contacting wants to hear from you, whether it’s a highly personalized message or promotional materials that interest them.  Your fax programs will be targeted and cost-efficient to deliver.

Overview

Access CRM's fax messaging technology enables companies to communicate with customers who prefer to be contacted cost-efficiently by fax at the time they specify.   Since recipients have indicted an interest in your product or service, your fax campaign can be highly successful when you deliver the right message.  Daily reporting provides fax completion documentation and peace of mind by letting clients know which customers received their fax message.


Fax Messaging System Features


1. Fax List

Outgoing fax communications require written permission from the recipient.  Clients must provide lists – customer, compiled or rented – with permission to contact by fax.

2. Personalized Messages

Clients can create individualized messages with the intelligent document capability used for transactional mail, such as invoices and customer notifications, and email communications

3. Message Delivery Technology

• Scheduling.  You decide when Access CRM delivers messages: mornings,afternoons or evenings. Calls can be scheduled for multiple days in advance. The Holiday Scheduler feature ensures that Access CRM doesn’t make calls on a holiday. • Attempts.  We make 3 attempts to reach the recipient – the initial call and 2 redials. • Call Blocking.  We can designate customers in the system who should not be contacted with a message.